Privacy Policy

Last Updated: May 10, 2025

Introduction

At StoryKeepsakes.com, we respect your privacy and are committed to protecting it. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you use our custom board book creation service.

Information Collection

Information You Provide to Us

When you place an order with StoryKeepsakes.com, we collect only the minimum information necessary to fulfill your order:

Name and shipping address (to deliver your custom board book)
Email address (to communicate about your order and send design proofs)
Photos and content you submit for inclusion in your custom board book
Payment information (processed securely through our payment processor)

Information We Do Not Store

We are committed to minimizing data collection and storage. We do not:

Store your credit card or payment details
Create user accounts or store passwords
Track your browsing behavior or create user profiles
Use cookies for marketing or tracking purposes
Collect information beyond what is necessary to fulfill your order

How We Use Your Information

The limited information we collect is used exclusively for:

Creating and delivering your custom board book
Communicating with you about your order
Processing your payment
Responding to your customer service inquiries

Data Retention

We retain your order information and submitted content only for the duration necessary to:

Complete your order
Meet our legal and financial obligations
Address any potential issues or disputes related to your order

Once your order is completed and the necessary retention period has passed, we securely delete your personal information and submitted content.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for any purpose. Your information is shared only with:

Shipping providers (to deliver your order)
Payment processors (to process your payment)

These service providers are contractually obligated to use your information solely for providing services to us and not for their own purposes.

Your Rights

You have the right to:

Request information about what personal data we have collected about you
Request deletion of your personal data (subject to our legal obligations)
Correct any inaccurate information we may have

To exercise these rights, please contact us at support@storykeepsakes.com.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@storykeepsakes.com